Leverage your most engaged users for marketing win!
Determine your most active users, then empower them to become loyal advocates for
you company. You can generate testimonials, expand your word of mouth and reward
them for being your most engaged users.
Increase Customer Retention Rates
Find out as users stop using your service before they stop paying. Engage them with information and training on how to maximize the value of your service before they cancel their account.
Understand what features your customers love and hate
See which features are used most, and view the adoption on new features as they are released. Eliminate product bloat, see which features are not being used.
Improve Product Engagement
Understand which users are not using your key features. Provide them with additional product information and training to help them get the most from your product
before they start researching your competitors.
Thats cool, but do you have clear insight into what features are most
used and which customers are most and least active?
Web Analytics Tools are great for tracking public websites, tracking referrers and monitoring
conversion funnels. But they make it really hard to report which customers
are using which features in a SAAS product.